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Academia International case study

 

 

"TEAMS offers advantages to our education institution. It is feature-rich allowing us to manage our students, enrolments and agents through the Customer Relationship Management (CRM) features. Many features within TEAMS have allowed us to centralise our record-keeping which has greatly reduced the administrative burden on our organisation. The key areas we must comply with of Academic Progress and Attendance Monitoring are managed within TEAMS. The system is online, easy to use and the support is second to none."
Mr Tony Kluytmans, QIS Manager
 

  
www.academia21.com

Organisation Name:
 

Academia International (Academia)
 

Overview:
 

Academia International is a VET/CRICOS college which ensures their students receive as much practical/hands on experience in the Hairdressing/Hospitality industry as possible.
 

Year started using TEAMS:

November 2006
 

Previous programs used:

Wise.NET
 

Departments that use TEAMS:
 

Marketing – Academia track their proposals into each course based on Account Managers.
 

Accounting - Academia use TEAMS to print and manage their student’s receipts and invoices. They also track their Agent Commission payments through TEAMS.    
 

Administration – Academia use TEAMS for all their administration procedures. They also send emails out to their student from  TEAMS, print letters from TEAMS to send to their students and send emergency messages via SMS. They print many reports to give accurate figures of their forecast of students etc.

 

Academics – Academia have been heavily involved in changing TEAMS to accurately track their assessment tasks and to allow sub tasks to be used effectively. They combine the system within TEAMS with their manual system to create an effortless workflow.

# of Enrolments Processed:
 

3432 Enrolments 

# of Proposals Processed:
 

3047 Proposals

Future Developments:
 

Academia International has successfully implemented the SRC - Student Resource Centre. They allow their students to access their results online, check and change their contact details easily and quickly from this area. 


Information last updated on 31 August 2009. 

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