Australian Pacific College case study

 

 

"We have been using TEAMS since 2004. Before using TEAMS we had our own customised software which was becoming quite difficult to manage and update. TEAMS has been a great help to our business. It helps to manage our high school, VET and English students. TEAMS Support staff are very friendly and helpful. Software Dreams has made numerous improvements to the software for us over the years. We now are also using TEAMS to do a lot of customised development and they have been working very well with us. We are happy with the product and would highly recommend it."  Mr Pedro Duran, IT Manager
 

 
www.apc.edu.au 

Organisation Name:
 

Australian Pacific College (APC)

Overview:
 

APC is dedicated to Quality, Equity, and Advancement in education. They offer a variety of courses including English, Business and IT as well as having a Senior High School campus. They pride themselves on being a unique and enjoyable place to study.

Year started using TEAMS:
 

September 2004

Previous programs used:
 

APC were managing their own in-house system.

Departments that use TEAMS:
 

Marketing – APC use TEAMS to enter their prospects and proposals and print off letters of offers so they can accurately track their conversion rates, also making it easy to identify who they need to follow up etc.


Accounting -
The finance department at APC use the varying reports to manage their accounts including their Agent commission payments. They run their Fees Overdue Report to see what is outstanding, printing off their Student Statement of Accounts, Invoices and Receipts.


Administration
– The administration department use TEAMS thoroughly to print off their reports, upload photos of students to the Student Centre so their staff can become familiar with the student's faces. They also use TEAMS to store their documentation against each student. Everything is all in the one place for APC.


Academics –
APC are very successful in using TEAMS to manage their academic department through the changes they have made to the system for their unique management style. They can generate reports to identify what are the best subjects to run in the next term based on student numbers, if Students are eligible to sit exams for subjects based on their requirements to name just a few.

# of Enrolments Processed:
 

23310 Enrolments since implementation in 2004. 

# of Proposals Processed:
 

9681 Proposals since implementation in 2007.

Future Developments:
 

APC have used their internal IT department to ensure the changes made in their system are of the highest level to assist their staff. They have done much customisation of TEAMS to allow their academic department to get the extra special attention it requires. They have added many screens and reports to TEAMS to fit in with their unique learning structures and continue to do so to keep up with the high level of delivery they give to their students.
 

Information last updated on 01 August 2009. 
 

 

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